FAQ

We are a flower and gift delivery company based primarily out of Oman.

You can order online from our website or walk into any of our stores, addresses provided on website, you can also reach us on email [email protected] or call us on any of the phone numbers mentioned on the website.

Yes, we provide party, wedding and corporate orders.

You can create an account or can login as guest for express checkout.

If you want a customized arrangements delivery you may write to us at mail [email protected] or call us at any of the number mentioned on the website.

We totally understand the surprise element. You can write to us at [email protected] or call us at the store phone number mentioned on the website (between 09:00 AM- 10:00 PM) and let us know the details, we will have the surprise arranged for you.

In most cases, we require a complete delivery address. However, as long as the telephone number is operational, we will contact the recipient, and obtain the delivery address from him or her.

In the billing options you will be provided an option to add the coupon code before the final invoice is generated.

No, after the invoice is generated you cannot use the discount code, however you can use it for the future orders.

They are provided to our valuable customers on first login, and when they visit our website.

Our transactions are protected by online payment technologies with the highest security online.

You will be provided with a tracking code where you can trace your order details.

That is highly unlikely, but in that event, we will take the matter up with highest priority and make sure the order is delivered on the given time.
We have a detailed care instruction page on our website for taking care of flowers, please do visit.